|
PRIVACY POLICY
RWS, Inc. (hereinafter
referred to as "RWS" and/or "we") respects the privacy
of its online visitors and recognize the importance of protecting personal
identifying information when you visit our web site ("Site").
Our Privacy Policy was developed as an extension of our commitment to
combine the highest-quality products and services with the highest level
of integrity in dealing with our visitors, members, and partners. The
Privacy Policy is designed to assist you in understanding how we collect,
use, and safeguard the personal information you provide to us, and to
assist you in making informed decisions when using our Site and our products
and services. This statement will be continuously assessed against new
technologies, business practices and our customers' needs. Access to and
use of the Site is available only to individuals who can form legally
binding contracts under applicable law. If you do not qualify, you may
not use the Site. If you are a minor, you may use the Site only in conjunction
with your parent, legal guardian, or other responsible adult supervision.
We urge supervising adults to actively oversee minors' online use.
This policy addresses
all aspects of our data collection and handling practices, including:
Definition of personal
identifying information
Information collection methods
Information usage and distribution
Data security
Methods by which you may access and amend your personal identifying information
Methods by which you may ask questions or file complaints regarding our
collection or usage of personal identifying information
The consequences of an individual's refusal to provide information
General terms and conditions
WHAT
INFORMATION IS COLLECTED?
RWS collects personal
information from its online visitors on a voluntary basis and only during
(1) product registration, (2) contest registration (3) demo or patch download,
(4) registration for game-specific event participation, (5) Online purchasing,
(6) Site registration and (7) Customer Service and Technical support sessions.
Personal information collected may include your name, e-mail address,
phone number, fax number, home address, and age. Visitors purchasing goods
or services through our Online Store will need to provide a valid credit
card number and expiration date, in addition to the name, mailing address,
phone number and e-mail address of the card holder.
Additionally, if you
send us e-mail or you choose to place a posting on a bulletin board maintained
on the Site, you may disclose personal information which we will maintain
as set forth herein.
HOW
IS THE INFORMATION IS COLLECTED?
RWS collects personal
identifying information via conventional internet forms. New users to
the Site may be asked to register. We will prompt for specific details,
including name, phone number, fax number, and home address. This information
will then be associated with your e-mail account, so that you may identify
yourself during future visits to the Site.
COOKIES
Certain sections of
the Site use "cookies." Cookies are very small data files left
on your computer by the Site. These files can then be accessed by the
Site in the future, so that you may resume a shopping session, etc. Most
browsers are automatically set to accept cookies. You can disable cookies
or set your browser to alert you when cookies are being sent, although
this may affect your ability to shop online, both at RWS and elsewhere.
Please contact your PC consultant if you need additional information on
cookies.
How Do We Use Information
We Collect from Cookies?
We use web site browser software tools such as cookies and web server
logs to gather information about our Site users' browsing activities in
order to constantly improve our Site and better serve our customers. This
information assists us in designing and arranging our Site in the most
user-friendly manner, and in continually improving our Site to better
meet the needs of our customers and prospective customers. Cookies help
us collect important business and technical statistics. The information
in the cookies lets us trace the paths followed by users to our Site as
they move from one page to another. Web server logs allow us to count
how many people visit our Site and evaluate our Site's visitor capacity.
We do not use these technologies to capture your individual email address
or any personally identifying information about you, although they do
permit us to send focused online banner advertisements or other such responses
to you.
INFORMATION
USAGE AND DISTRIBUTION
Broadly speaking,
we use personal information for purposes of administering our business
activities, providing customer service, and making available other products
and services to our customers and prospective customers. Occasionally,
we may also use the information we collect to notify you about important
changes to our Site, new services, and special offers we think you will
find valuable. The lists used to send you product and service offers are
developed and managed under our standards designed to safeguard the security
and privacy of our customers' personal information.
Sharing Information
with Affiliates
From time to time you may notice offers from outside companies advertised
on our Site. We take measures to select product or service providers that
are reputable. However, we cannot make any representations about the practices
and policies of these companies.
Sharing Information
with Strategic Partners
We may enter into strategic marketing alliances or partnerships with third
parties who may be given access to personal information including your
name, address, telephone number, and email, for the purpose of providing
you with information regarding products and services that we think will
be of interest to you. In connection with strategic marketing alliances
or partnerships, we will generally retain ownership rights to the information,
and we will not share information regarding your personal financial data
or Social Security number, if the same has been collected.
When you register
on the Site, you will be asked to provide personally identifying information.
The information you provide will allow us to inform you of new products,
features and enhancements; promotional offers; and contests and events
of interest. This information may also be used to provide you feedback
on technical support or customer service inquiries. Finally, we may use
your personal information for our internal marketing and demographic research,
so we can improve the Site and products to better meet our visitors' requirements.
DATA
SECURITY
When you place an
order, access your account information, or send us personally identifying
data at our request, that information moves into a secure server. RWS
uses "Secure Socket Layers" ("SSL"), an advanced encryption
technology that protects your credit card number and other personal information.
SSL encrypts all personal information, including your name, address and
credit card number, so no one can read it in transit.
We will only collect
personally identifiable information to the extent deemed reasonably necessary
to serve legitimate business purposes, and once received we will maintain
appropriate safeguards to ensure the security, integrity and privacy of
the information you have provided. The details of these safeguards necessarily
remain confidential.
ACCESSING
YOUR PERSONALLY IDENTIFYING INFORMATION
Consumers who have
registered on RWS' Site may access their personally identifying information
via the Site, through our Customer Support Call Center, or through the
mail. In all cases, you must be able to provide your account name (e-mail)
and password, or other specific and identifying information. Once identified,
you may correct or amend your information as necessary.
Opt-out provision:
If you do not want RWS to send you e-mail or postal mail about our products
and services, you can opt out at the time of registration or information collection,
or at any time in the future by contacting RWS by e-mail at webmaster@gopostal.com
or by mailing or faxing a request to RWS, Inc., Privacy Policy Administrator,
PO Box 64309 Tucson, AZ 85728 ; (fax) 520-577-8670.
By using this Site,
you signify your assent to the RWS Online Privacy Policy. If you do not
agree to this policy, you are not authorized to sue this Site. We reserve
the right to make changes in this policy. Please check back from time
to time to ensure you are aware of any changes in our privacy practices.
Your continued use of the Site will signify your acceptance of these changes.
IF
YOU HAVE QUESTIONS OR COMPLAINTS REGARDING OUR COLLECTION OR USAGE OF
PERSONAL IDENTIFYING INFORMATION
If you have any questions, complaints, or comments regarding our privacy statement
or policies, please contact RWS's Privacy Policy Administrator by e-mail webmaster@gopostal.com
or by writing to: Privacy Policy Administrator, c/o RWS, Inc., PO Box 64309
Tucson, AZ 85728 ; (fax) 520-577-8670.
IF
YOU REFUSE TO PROVIDE INFORMATION ONLINE
RWS does not require
registration or submission of personal identifying information to obtain
basic access to the Site; however, you may not be able to access all areas
and functions of the Site, including the chat rooms and other member services.
You may prefer to contact our Customer Service call center via phone or
mail if you have concerns about online submission of personal identifying
information.
SUPPLEMENTAL
POLICIES FOR CHILDREN 12 AND YOUNGER
RWS recognizes that
the online collection and use of personal data from children raises a
different set of concerns than exist with adults, and thus should be subject
to a more rigorous set of guidelines. In addition, we urge parents to
instruct their children to never give out their real names, addresses
or phone numbers, without permission, when using the Internet. We recognize
a special obligation to protect personal information obtained from young
children.
Therefore, with respect
to children residing in certain jurisdictions, no information should be
submitted nor posted to RWS's Site by children 12 years of age or under.
NO ONE UNDER THE AGE OF THIRTEEN MAY USE THE SERVICE AND/OR PROGRAM.
GENERAL
TERMS AND CONDITIONS OF USE
The terms of this
Privacy Policy are incorporated into our general Terms
of Use. Please review our Terms of Use HERE
|